How to Register a Complaint Against LESCO?

Facing issues with your electricity supply or billing from Lahore Electric Supply Company (LESCO)? You're not alone. Many consumers encounter problems ranging from billing discrepancies to power outages. Thankfully, filing a complaint with LESCO is now more convenient than ever. For comprehensive guidance on LESCO-related services, visit LESCO eBill, your one-stop solution for checking bills, understanding charges, and managing LESCO-related concerns.

In this guide, we'll walk you through all the effective ways to register a complaint against LESCO. Whether it's a billing issue, power outage, or meter malfunction, follow these simple steps to get your problem resolved efficiently. For direct complaint registration, visit the dedicated page: LESCO Complaint Portal.

Methods to Register a Complaint Against LESCO

1. Call LESCO Helpline

LESCO provides a 24/7 helpline service for immediate assistance. You can directly call their customer service number to lodge your complaint.

LESCO Helpline Number: 118

Alternate Contact: +92-42-99205461-62

Provide the necessary details like your reference number, name, and nature of the complaint.

2. SMS Complaint Service

For quick complaint registration, LESCO offers an SMS service. Follow these steps:

Open your phone's messaging app.

Type your complaint in the format: COMP <space> Customer ID

Send it to 8118.

You'll receive a confirmation message with a tracking number for your complaint.

3. LESCO Online Complaint Portal

LESCO's online complaint portal is the most efficient way to report issues without visiting any office. Access the portal here: LESCO Complaint Portal.

Steps to Lodge a Complaint Online:

Visit the LESCO Complaint Portal.

Enter your customer reference number.

Select the complaint category (Billing Issue, Power Outage, Meter Problem, etc.).

Provide detailed information about the issue.

Click on Submit.

A complaint ID will be generated for future tracking.

4. Mobile App Complaint

LESCO also has a mobile application for customers to manage accounts and register complaints.

Steps:

Download the LESCO app from the Google Play Store or Apple App Store.

Navigate to the complaint section.

Enter complaint details and submit.

5. Social Media Platforms

You can also contact LESCO through their official social media handles for quick responses.

Facebook: LESCO Official

Twitter: @LESCO_Official

6. Visit LESCO Offices

For complex issues, visiting your nearest LESCO office might be the best option. Take along your latest bill and CNIC for verification.

Tips for a Successful Complaint Registration

Always provide accurate details (reference number, address, and contact information).

Follow up using your complaint ID.

Be polite but assertive while explaining the issue.

For step-by-step guidance and more information, visit the LESCO Complaint Page.

By using these methods, you can ensure your complaint is addressed effectively and promptly. Stay informed and take control of your electricity services with LESCO!